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our Patient Survey
Pease note, as of the 1st November 2013,
the surgery has a new telephone number:
033 33 32 2221
This number is charged at the local rate.
Please accept our sincere apologies, we have been experiencing some technical difficulties with the new phone systems, but we are working to resolve these issues as soon as possible, please bear with us. Thank you.
If you require medical assistance which cannot wait until the surgery re-opens, please dial 111. This service is free to call from both landlines and mobiles
Welcome to the Grove Medical practice Online
The current partnership consists of Dr Mayank R Shah who joined in 1989, Drs Ratan Das in 2001 and Vasantha Pushparajah in 2002.
The Grove Medical Centre underwent a major refurbishment programme in June 2008 incorporating some of the state of the art technology. Facilities now include a patient arrival registration screen and an electronic patient information screen which allows the practice to provide up to date information on service development and health matters. The screen also acts as a patient call-in system allowing a more effective process for all patients, including those with sensory and visual impairment. For the convenience of our patients, the practice offers an extended opening facility on most week days, starting from 8.30 am in the morning and offering appointments until 8.15pm in the evenings. This is especially helpful for those who work outside the practice area and find it difficult to attend during the daytime. Appointments can be booked via telephone, by personal attendance or by using the online facility for booking through the internet, allowing access to the appointment booking process 24 hours a day, 7 days a week.
MINOR AILMENT SCHEME
Every year, millions of us visit our GP with minor health problems that our local pharmacist could resolve.
Visits to the GP for minor ailments add up to 57 million consultations a year. But by visiting your pharmacy instead, you could save yourself time and trouble.
Instead of booking and waiting for a GP appointment, you can visit your local pharmacist any time: just walk in.
All pharmacists can recognise many common health complaints. They can give advice or, where appropriate, medicines that will help to clear up the problem. If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP.
What’s more, many pharmacies are open in the evenings and on the weekends.
If everybody went to a pharmacist with common health problems, more time would be freed for our GPs. This might make it easier to get a convenient appointment with your GP next time you need one.
So if you have a common health problem, a trip to your pharmacy is an option.
Your pharmacist may be able to help with:
Minor ailment services
Some pharmacies run a minor ailment service, which means that they can supply medicines for certain specific conditions on the NHS. It's up to local primary care trusts (PCTs) to decide whether pharmacies in your area provide these services.
If your pharmacy runs a minor ailment service for eczema, for example, it means that your pharmacist can supply medicines for this condition, and you'll only pay the standard prescription charge. Or if you're exempt from paying prescription charges, for example because you're over 60, you won't pay for the medicine. Whats Available on the Minor Ailment Scheme ?
| Viral & URTI ||Colds & Flu || Dermatology ||Eczema/ Dermatitis |
| ||Sore Throat || ||Allergic Rash |
| ||Fever || ||Bites/Stings |
| ||Post Immunisation Fever || ||Sunburn |
| ||Nasal Congestion || ||Nappy Rash |
| ||Cough (Advice or Referral) || ||Seborrhoeic Dermatitis |
| ||Earache || ||Acne |
| Pain ||Headache || Gastro-intestinal ||Constipation |
| ||Toothache || ||Diarrhoea |
| ||Sprains / Strain || ||Indigestion / Dyspepsia |
| ||Soft tissue Injury || ||Haemorrhoids |
| ||Teething || ||Mouth Ulcers |
| ||Minor Burns || ||Infant Colic |
| ||Lacerations || |
| Infections ||Hayfever || ||Vaginal Candidiasis |
| ||Athletes Foot || ||Dysmenorrhoea |
| ||Warts & verucae || ||Cracked / Sore Nipples |
| ||Conjunctivitis (from 2 years) || Infestations ||Headlice |
| ||Cold Sores || ||Scabies |
| || || ||Threadworms |
(Site updated 06/03/2014)